Delete Account
Request deletion of your Splitly account and associated data
Important Warning
Account deletion is permanent and cannot be undone. Please consider the following before proceeding:
- All your expense records and group data will be permanently deleted
- You will lose access to all pending settlements and payment history
- Group members will be notified of your account deletion
- This action cannot be reversed
How to Request Account Deletion
Step 1: Send Deletion Request
Send an email to our support team with your account deletion request:
Email: [email protected]
Subject: Account Deletion Request - [Your Email Address]
Step 2: Include Required Information
Your email must include:
- The email address associated with your Splitly account
- Confirmation that you want to permanently delete your account
- Any specific concerns or reasons for deletion (optional)
Step 3: Verification & Processing
We will verify your identity and process your request within 7 business days. You will receive a confirmation email once your account has been deleted.
What Data Gets Deleted
Immediately Deleted:
- Your account profile and personal information
- All expense records and receipts you created
- Your group memberships and associated data
- Payment history and settlement records
- App preferences and settings
Retained for Legal/Security Purposes:
- Basic transaction logs (for fraud prevention) - 90 days
- Support correspondence - 1 year
- Anonymized usage analytics (no personal identifiers)
Data retained for legal purposes will be automatically deleted after the specified retention periods.
Need Help?
If you have questions about account deletion or need assistance, please contact us: